Refund policy

30-Day Return Policy

We accept return requests within 30 days after your order is delivered.

Eligibility
Items must be unused, in the same condition received, and returned in the original packaging. Proof of purchase is required.

Starting a Return
Contact us at z624373319@gmail.com before sending any item back. If your return is approved, we will provide return instructions and the correct return address. Returns sent without prior authorization may not be accepted.

Return Shipping
For returns due to a change of mind, ordering the wrong size or color, or other customer reasons, the customer is responsible for return shipping costs. If an item arrives damaged, defective, or incorrect, ALASDO will cover the reasonable return shipping cost.

Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives and contact us promptly if it is damaged, defective, or incorrect. Include your order number and clear photos so we can resolve the issue.

Exchanges
For the fastest exchange, return the original item after approval and place a new order for the replacement.

Refunds
We will notify you after we receive and inspect the return. Approved refunds are issued to the original payment method within 10 business days. Your bank or card issuer may require additional processing time.

Cancellations
Contact us as soon as possible if you need to cancel an order. Orders that have already shipped cannot be canceled and must follow this return policy.

Questions
Contact us at z624373319@gmail.com.